case study: singing through change

Using interactive performance to gain a better understanding of patients’ needs and staff practice at Liberton Hospital in order to address immediate issues of low motivation, social isolation and boredom; ensuring relevance and greater impact of longer-term approaches.

We had been approached to provide input to Liberton in early 2018 as a date for a move of patients form Liberton to new wards at the Royal Edinburgh Hospital had been established and need for input identified by staff. For over a year the start date for the project was put off, as Liberton closure dates appeared imminent, only to be pushed back until a later date. During this time, we were also working as part of Specialist Dementia Unit Improvement Programme in partnership with Healthcare Improvement Scotland (report attached), funded by EVOC.  We were interested in taking what we had learned from this work into other spaces facing similar issues.

Liberton specialises in medicine for elderly patients (a larger percentage of whom have cognitive issues). In collaboration with with key staff on the wards we decided in March 2019 that we should no longer hold off putting anything on the wards, as the need for input was now seen as critical.  Patients and staff had nothing on their wards in regard to activity: ‘When we first went in it felt terrible in there. A low mood. Tired people. Very empty and isolating spaces as there were just the 4 wards working in the entire hospital (and now just down to two!)’ – Miss Annabel Sings

Activity on wards had diminished over a period of years for patients and staff, in anticipation of closure, ‘we have not had regular activity over the last 8 to 10 years’ – staff nurse who has worked on ward over the last 19 years. A charge nurse identified: ‘There was very little happening, music in hospitals once a month. That’s it’. Little activity and the knowledge that the wards were supposedly closing imminently, had left staff feeling like they were in limbo. The impact on staff, patients and families was tangible.  ‘I’m bank, its worse for the permanent staff.  It’s a nice team and it’s worrying for them. When are all the patients going to go? They worry that they won’t be with same colleagues, that a good staff team will be split up’. – Bank staff nurse working on ward for last 5 years.

Read the full case study here.

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